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Development of human resources for health

Vol. 27 No. 2 (2025)

Evaluation of dentistry professors before and during the COVID-19 pandemic

DOI
https://doi.org/10.22267/rus.252702.343
Submitted
November 29, 2023
Published
2025-05-01

Abstract

Introduction: Student evaluations of professors through surveys are valuable instruments for adjusting to higher education. During the COVID-19 pandemic, face-to-face education was suspended to comply with health guidelines. Objective: To determine the effect of technology-mediated learning on professors' evaluations of students in the Dentistry academic program at Universidad del Valle for theoretical subjects before and during the pandemic. Materials and methods: A descriptive and retrospective study was conducted. The quantitative phase utilized the faculty evaluation system database. The periods 2018 (n = 218), 2019 (n = 296), 2020 (n = 68), and 2021 (n = 347) were reviewed, and the years 2018-2019 and 2020-2021 were compared. The qualitative phase employed the focus group technique. Results: The median faculty evaluation 2018 was 4.84/5.0, in 2019: 4.94/5.0, in 2020: 4.87/5.0, and in 2021: 4.75/5.0. Significant differences between 2018 and 2019 (p = 0.047) and 2019 and 2021 (p = 0.00) were found. The content analysis of the two focus groups generated four categories: student study methodologies, discipline and routines, professor teaching methodologies, and emotions and socialization. Conclusions: For students, face-to-face learning remains crucial in the educational process.

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